Contact information
mFlix, is the owner, operator, manager of the mFlix Platform
("Platform" or the "mFlix Service, which includes all the
features available on the Platform").
We values the trust placed by users of the mFlix
("you", "your", "user", and therefore, we follow
the highest standards to protect your Personal Information.
If you require any information or clarification regarding
the use of your Personal Information (defined below) or this Privacy Notice or
if you require any general information or clarification or inquiry regarding
the Platform please email us at [email protected].
1. Objective and Scope
This Privacy Notice ("Privacy Notice") explains
how we use and protect Personal Information (defined below) of the users or
subscribers of our mFlix Service in India.
This privacy notice describes the usage of information provided
or collected through sites and applications, where this privacy notice is
posted ("Platform") and affiliate or third-party sites / platforms
through which the Platform and/or any of its features and/or services available
on the Platform may be provided. We follow this privacy notice in accordance
with applicable law in the places where we operate. In some cases, we may
provide additional data privacy notices specific to certain features or
services. Those notices are to be read in combination with this Privacy Notice.
Please also keep in observance that our sites and applications may contain
links to other sites not owned or controlled by us and we are not responsible
for the privacy practices of those sites. We encourage you to be aware when you
leave our sites or applications and to read the privacy policies of other sites
that may collect your Personal Information.
We encourage you to read the applicable Terms of Use to
understand the terms related to the use of the Platform and mFlix Service in
general.
2. Collection of Personal Information
Where we refer to 'Personal Information' we mean any
information related to a particular individual who we identify (whether
directly or indirectly) a particular individual or natural person. This
includes direct identifiers such as your name, email address, and mobile
number, and also includes all other information which is linked to that
information such as your location
2.1 Information may provided by you
We may ask for and you may choose to provide the below
information, which may include Personal Information, when you use or register
for the mFlix :
Name
Email Address
Phone number
password
2.2 Information we collect automatically
We and certain third parties on our behalf may collect
information about you and your use of our Platform, your interactions with us
or our advertising or any direct marketing we send you, as well as information
regarding your computer or other streaming device used to access our service.
The information may be collected using tracking technologies such as cookies,
Flash cookies, pixels, tags, software development kits, application program
interfaces, and Web beacons and may include:
Your activity on the mFlix Platform such as pages/titles
viewed, load times, watch times, content selection and watch history,
transactions initiated and/or completed, search queries and platform features
used. This information may include the platform or website that you just
visited (whether this platform is on mFlix Services or not), which platform or
website you next visit.
Device tokens for push notification (if you have enabled
push notifications)
Your interactions with our customer support such as the
date, time and reason for contacting us,
3. Your Controls and Choices
We provide you the ability to exercise certain controls and
choices regarding our collection, use and sharing of your Personal Information.
In accordance with applicable law, your controls and choices may include:
3.1 Managing Your Information
You can access some of your Personal Information through the
'My Account' section of the Platform after a successful login. You are
responsible for providing us with your accurate Personal Information and
keeping your Personal Information up-to-date.
3.2 INTEREST-BASED ADVERTISING
To opt out of interest-based ads from mFlix Service in
connection with a resettable device identifier on a mobile device, tablet, or
streaming media devices, please configure the appropriate setting on your
device (usually found under "privacy" or "ads" in your
device's settings). You may still see ads on your device.
3.3 PUSH NOTIFICATIONS
If you have enabled push notifications then you can disable
(or enable) any time by going to your device "Settings" and clicking
on "Notifications," and then changing those settings for some or all
of the apps on your device.
(Different device configurations, or updates to devices, may
affect or change how these settings work)
3.4 Rectification of Inaccurate or Incomplete Information
You can ask us to correct inaccurate or incomplete Personal
Information concerning you by sending us an email to our support email address.
4. Children's Privacy
We do not knowingly permit any person who is under 18 years
of age to register or to provide any other personally identifying information.
Please do not register with us if you are below 18 years of age. If we become
aware that any Personal Information of persons less than 18 years of age has
been collected on the Platform without verified parental consent, then we will
take the appropriate steps to delete any such information.
While persons under the age of 18 may utilize the mFlix
Service, they may do so only with the involvement, supervision, and approval of
a parent or legal guardian.
5. Change in Privacy Notice
This Privacy Notice is subject to change from time to time.
We reserve the right, at our sole discretion, to modify the terms of this
Privacy Notice from time to time in order to ensure compliance with applicable
laws or in response to changing regulatory or operational requirements
("Updated Terms"). The Updated Terms shall be effective immediately
(unless we state otherwise) and shall supersede the terms of this Privacy
Notice. We will notify you of any changes to this Privacy Notice if the changes
significantly affect your rights or as may be required by law. Your continued
use of the mFlix Service after any updates will mean you have accepted those
changes. If you do not agree to the updates you should stop using the Service
and deactivate your account.
Please do not share any private information at the above
stated email id [email protected]
If you're not satisfied with our response to any complaint
or believe our processing of your information does not comply with data
protection law, you can write to our Grievance Officer: Mr. Manu Anand on the
email id [email protected].